Welcome to the second edition of Customer Relationship Management: Concepts and Technologies. Browse through our easy-to-use of PowerPoint business diagrams.
Customer Relationship Management (CRM) is basically a University Presentation and mostly data copied from Wikipedia and some other references. However, both these services are paid. 1, 2, 2002, pp. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. 79-96. Not all customers are equally important.